The mortgage industry has been embracing the concept of speed as a marketing feature in the past several years. The idea that a mortgage loan can transition from application to closing in a flash is something that loan officers and business owners have become convinced will make them more attractive to clients. Hey, who doesn't want to apply for a loan while making their morning coffee and get approved before they have finished their bowl of cereal, right? Maybe not. About tw

The Strategic Rise of Mortgage Servicing For decades, mortgage servicing sat quietly in the background...essential, yes, but rarely viewed as the heartbeat of mortgage banking. It was historically perceived as a post-closing administrative function: collect payments, manage escrow, and stay out of trouble. Today, that world is gone. Servicing has become one of the most strategically important assets in the mortgage ecosystem, a growth engine for originators, a competitive dif

As the mortgage industry closes out 2025, servicing has become a battleground defined by what many are calling the “recapture wars.” In a market shaped by volatility, shifting rates, and heightened customer expectations, retaining borrowers has never been more critical, or more challenging. This evolving landscape presents an opportunity to connect the dots across the mortgage ecosystem to help lenders and servicers operate with greater speed, efficiency, and intelligence. Th

In today’s mortgage industry, the term “intelligent document processing” (IDP) often gets oversimplified. Many assume it’s simply about teaching machines to “read documents.” But true IDP, particularly at enterprise scale, is far more sophisticated. It represents a foundational shift in how lenders, servicers, and investors manage document-heavy workflows. At its core, IDP addresses one of the mortgage industry’s biggest bottlenecks: the inefficiency of handling, classifying,

For the summer doldrums, there is certainly a lot to report on this week: a volatile mix of legal developments, economic data, and policy...

The mortgage industry is undergoing a long-overdue transformation. For decades, high origination costs, fragmented data systems, and...

Mergers and acquisitions (M&A) are back on the rise. In today’s unpredictable economic landscape, businesses are under relentless...

Artificial intelligence (AI) is rapidly reshaping the way businesses operate, offering new levels of efficiency, accuracy, and...

I had my first misfire with Waymo this past weekend. For those who don’t know, Waymo is a fully autonomous ride-hailing service operating...

As we celebrate Jimmy Carter’s life, thoughts turn to another underappreciated one-termer, George H.W. Bush and infamous “vision” gaffe....

Buzzwords are like that random cousin at Thanksgiving—they crash the party, dominate the conversation, and leave you wondering if they're...

As we embark on a new year, it’s essential for decision makers at mortgage companies to focus on setting clear goals and aligning...

The mortgage industry has long grappled with inefficiencies and high costs. Today, originating a single loan costs lenders over $10,000...

By John Wines, Chief Strategy Officer at Atlantic Bay Mortgage Group The mortgage industry has undergone a technological transformation....

While none of us possess a crystal ball, signs point to major transformation driven by a combination of higher-for-longer interest rates,...

Artificial Intelligence, or AI, is the new buzzword across the world, regardless of industry. This includes the U.S. mortgage...

Across the country, loan officers, lenders, servicers, and homeowners are facing the burden of what to do following the devastating...

The struggle is real.  We have been airing several months of our Monday show Now Next Later as part of the Chrisman Commentary lineup....