The Housing Assistant.com
The Housing Assistant (THA) empowers mortgage and real estate professionals with smart, practical resources that simplify the loan process, ensure compliance, and enhance borrower experience. Our membership-based platform combines intelligent technology, real-world training, and ready-to-use templates to help housing professionals close more loans efficiently—nationwide.
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Empowering the People Who Power Homeownership
The Housing Assistant (THA) is a trusted resource hub built to support loan officers, processors, underwriters, and real estate professionals who keep the mortgage industry moving. We help industry teams bridge the gap between process and performance through intelligent tools, up-to-date training, and actionable compliance resources.
What We Offer
• Operational Tools & Templates: From down payment and closing-cost subsidy searches to workflow checklists and quality-control guides, THA provides ready-to-use materials designed to save time and reduce errors.
• Education & Training: Members gain access to a growing digital course library, live strategy sessions, and operational playbooks that translate complex policies into practical actions.
• Consulting & Coaching: Our Elite Ops Hub includes 1:1 strategy support, team training materials, and customized process optimization solutions.
Why It Matters
THA equips professionals with what they need to stay compliant, efficient, and informed—so they can focus on helping more families achieve homeownership. Available across all 50 states, The Housing Assistant delivers the clarity, compliance, and confidence modern housing teams need to thrive.
Highlights
Intelligent resource hub built for mortgage and real estate professionals
- Nationwide down payment & closing-cost assistance search tool
- Comprehensive membership tiers: Starter, Pro, and Elite Ops
- Ready-to-use workflow templates, audit checklists & training aids
- Compliance-ready tools with real-time regulatory updates
- Seamless member experience with automated tools and personalized dashboards
- Expert-led coaching and monthly strategy sessions for Elite members
Details
Vendor Category
Servicing Platforms
Pricing Model
Subscription-Based Pricing
Works well with
Overview
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Product comparison
The Housing Assistant.com
PHH Mortgage
Elevate Loan Servicing Solution by Dark Matter Technologies
Overview
The Housing Assistant (THA) empowers mortgage and real estate professionals with smart, practical resources that simplify the loan process, ensure compliance, and enhance borrower experience. Our membership-based platform combines intelligent technology, real-world training, and ready-to-use templates to help housing professionals close more loans efficiently—nationwide.
PHH helps clients with every major aspect of mortgage banking. Whether it’s servicing the assets you retain or providing liquidity for the assets you wish to sell, PHH can be your premier partner to cover the entire mortgage lifecycle.
Empowering the mortgage industry to acheive more.
Highlights
Intelligent resource hub built for mortgage and real estate professionals
- Nationwide down payment & closing-cost assistance search tool
- Comprehensive membership tiers: Starter, Pro, and Elite Ops
- Ready-to-use workflow templates, audit checklists & training aids
- Compliance-ready tools with real-time regulatory updates
- Seamless member experience with automated tools and personalized dashboards
- Expert-led coaching and monthly strategy sessions for Elite members
- PHH is the 8th Largest Non-Bank Residential Subservicer
- Multi-year award winner of Fannie and Freddie awards and has a HUD Tier 1 Ranking
- Only subservicer in the U.S. to receive both Fannie STAR and Freddie SHARP recognition for the last 4 consecutive years.
All the tools you need. From escrow management to payment processing and statement generation, Dark Matter delivers the full stack of servicing capabilities, in one easy-to-use platform.
Borrowers expect simple, digital access. With self-service tools and mobile-optimized experiences, our platform helps you reduce inbound calls, boost customer satisfaction, and improve retention.
Secure borrower portal
Online payments and escrow tools
Real-time status updates
No more swivel-chair operations. Your servicing, borrower communications, compliance, and reporting all live in one platform. Our goal is to give your team a single source of truth.
Centralized data and servicing records
Unified dashboards and role-based views
Configurable reporting and analytics
Whether you’re integrating with a core banking system or standing up a modern servicing operation from scratch, Dark Matter’s platform is designed to flex with your infrastructure without the need for endless customization or IT support.
Core banking system compatibility
Cloud-native architecture
Scalable to support growth
The Housing Assistant.com
Customer reviews
The Housing Assistant.com
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