Moder Solutions, LLC.
At Moder, we help mortgage companies achieve more with less—without compromising quality, compliance, or customer experience. As one of the largest mortgage service providers in the U.S., we are proud to support lenders, servicers, and originators in solving business challenges with deep industry expertise, AI-powered scalable solutions, advanced analytics, automation, and cost-effective delivery models.
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Moder Overview
At Moder, we specialize in delivering end-to-end Business Process Management (BPM) solutions that empower organizations to achieve operational excellence, enhance customer satisfaction, and drive sustainable growth. With deep expertise in the mortgage, insurance, and banking sectors, we combine human intelligence with cutting-edge technology to streamline complex processes, improve efficiency, and ensure compliance with industry standards.
Our mission is to be a trusted partner in transformation—helping businesses scale, adapt, and thrive in an evolving marketplace. We achieve this by providing customized solutions that address specific client needs, from process optimization and automation to customer engagement and back-office operations.
Industries We Serve:
Mortgage: Comprehensive loan processing, underwriting support, and servicing solutions.
Insurance: Claims processing, policy administration, and customer support.
Banking: Transaction processing, fraud detection, and compliance services.
Our Approach:
We work closely with clients to understand their vision, challenges, and goals. By leveraging advanced technology, AI and analytics, and automation, we ensure our solutions are scalable, secure, and future-ready. Our teams are trained to uphold the highest quality standards, delivering measurable results with every engagement.
Key Achievements:
Rapid Growth: Since our inception in 2021, we’ve scaled rapidly with a 5.5X increase in number of resources and built a portfolio of 60+ clients in just four years. This underscores our ability to deliver consistent value across diverse industries and meet rising demand with agility.
Global Footprint: We expanded our delivery network with new centers in the Philippines and Guatemala while strengthening our Chennai hub. These strategic locations ensure access to top talent, business continuity, and regulatory alignment - enabling us to serve clients seamlessly across regions.
Technology Partnerships & Automation Foundry: Through our proprietary Moder Automation Foundry, we launched new solutions including co-pilots, chatbots, analytics dashboards, process mining, workflow orchestration, and low-code tools — all designed to reduce rework, accelerate turnaround, and improve client outcomes. In parallel, we established strategic partnerships with leading mortgage technology providers Gateless, ServisBOT, Xpanse, etc. to enable faster deployment of integrated solutions for core mortgage processes such as income/asset verification, calculation, and document management. We also co-develop use cases with clients, leveraging our combined technology and partner ecosystem.
Industry Leadership & Recognition: With 200+ years of combined leadership experience in mortgage operations, outsourcing, and digital transformation, we bring deep industry insight and proven expertise in consolidating vendors and streamlining operations. We’ve been recognized for employee engagement programs that nurture talent from entry-level to leadership, while also delivering differentiated solutions and enhanced capabilities across the mortgage value chain.
Received prestigious industry awards, underscoring our commitment to excellence, innovation, and leadership in the sector. Notable recognitions include HousingWire Tech 100 Awards, HousingWire Rising Star, 2025 Mortgage Point Technology Excellence Award, Won 2025 Marketing Excellence Award, Won 2025 HousingWire Women of Influence, 2025 HousingWire Vanguards Award, 2025 Insiders Award by HousingWire, HR Excellence Awards 2025 – Excellence in Workplace Culture Silver.
When you partner with Moder, you gain more than a service provider—you gain a committed partner dedicated to driving your business forward.
Highlights
What We Do
- Customer Experience
- Back Office
- Expert Counselling
- Digital Foundry
How We Deliver Value
- Mortgage Expertise: With over 200 years of combined leadership experience in the mortgage industry, we understand the details that matter. Our solutions are tailored, not one-size-fits-all. We deeply understand industry dynamics, market trends, and regulatory changes. Leveraging a consultative approach and a proven track record, we design compliant, modernized operations that boost agility, elevate performance, and unlock value at every stage.
- Embedded Transformation for Sustainable Efficiencies: Moder is more than just an execution partner - we are transformation enablers. Our approach combines skilled talent with automation, AI, and intelligent process design to deliver measurable and lasting impact.
- Licensing and Regulatory Strength Across Global Delivery Centers: With licenses in four countries and across delivery locations, Moder provides unmatched geographical flexibility, scalability, and risk mitigation to our clients. Our extensive licensing includes SAFE Act and Collections licenses, and we ensure compliance with all applicable state and federal data protection regulations.
Why Choose Moder
- Purpose-Built for Mortgage
With decades of collective leadership experience in the mortgage industry, we understand the details that matter. Our solutions are thoughtfully tailored—not one-size-fits-all. - People + Tech, Working Together
We combine skilled talent with automation and AI to deliver real impact. It's not about replacing people—it’s about empowering them to do more valuable work. - Value-First Approach
We start with initiatives that deliver quick wins and long-term value. Whether you're looking to cut costs, reduce turn times, or scale with confidence, we align with your priorities from day one. - Flexible, Scalable, Reliable
Whether you’re navigating a market shift or preparing for your next phase of growth, Moder evolves with you. Our delivery model is built to scale—and built to last.
More than just a service provider, we act as an extension of your team, bringing insights, innovation, and execution together in one seamless experience.
Details
Vendor Category
Strategic Services
Pricing Model
Hourly or Daily Rate
Works well with
Overview
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Product comparison
Moder Solutions, LLC.
Solution Provider Advisory, a service of STRATMOR Group
STRATMOR Group
Overview
At Moder, we help mortgage companies achieve more with less—without compromising quality, compliance, or customer experience. As one of the largest mortgage service providers in the U.S., we are proud to support lenders, servicers, and originators in solving business challenges with deep industry expertise, AI-powered scalable solutions, advanced analytics, automation, and cost-effective delivery models.
Strategies for Service Providers Supporting Mortgage Lenders
Powering Performance. Together.
Highlights
What We Do
- Customer Experience
- Back Office
- Expert Counselling
- Digital Foundry
How We Deliver Value
- Mortgage Expertise: With over 200 years of combined leadership experience in the mortgage industry, we understand the details that matter. Our solutions are tailored, not one-size-fits-all. We deeply understand industry dynamics, market trends, and regulatory changes. Leveraging a consultative approach and a proven track record, we design compliant, modernized operations that boost agility, elevate performance, and unlock value at every stage.
- Embedded Transformation for Sustainable Efficiencies: Moder is more than just an execution partner - we are transformation enablers. Our approach combines skilled talent with automation, AI, and intelligent process design to deliver measurable and lasting impact.
- Licensing and Regulatory Strength Across Global Delivery Centers: With licenses in four countries and across delivery locations, Moder provides unmatched geographical flexibility, scalability, and risk mitigation to our clients. Our extensive licensing includes SAFE Act and Collections licenses, and we ensure compliance with all applicable state and federal data protection regulations.
Why Choose Moder
- Purpose-Built for Mortgage
With decades of collective leadership experience in the mortgage industry, we understand the details that matter. Our solutions are thoughtfully tailored—not one-size-fits-all. - People + Tech, Working Together
We combine skilled talent with automation and AI to deliver real impact. It's not about replacing people—it’s about empowering them to do more valuable work. - Value-First Approach
We start with initiatives that deliver quick wins and long-term value. Whether you're looking to cut costs, reduce turn times, or scale with confidence, we align with your priorities from day one. - Flexible, Scalable, Reliable
Whether you’re navigating a market shift or preparing for your next phase of growth, Moder evolves with you. Our delivery model is built to scale—and built to last.
More than just a service provider, we act as an extension of your team, bringing insights, innovation, and execution together in one seamless experience.
- Strategic advisory services designed specifically for mortgage technology and solution providers
- Market positioning and go-to-market strategy development aligned to lender needs and industry realities
- Competitive landscape analysis to help providers differentiate in a crowded market
- Support for product strategy, messaging, and roadmap prioritization
- Trusted advisor to many of the mortgage industry’s most recognized and emerging solution providers
- Longstanding reputation for independent, data-driven insight grounded in real lender behavior
- Proven track record of helping providers refine offerings that better align with lender priorities
- Direct access to STRATMOR’s deep expertise in mortgage operations, technology, and lender economics
- Ability to “pressure test” strategies, messaging, and product direction before going to market
- A collaborative partnership model focused on long-term success—not transactional consulting
- Strategic Advisory & Consulting
Partnering with mortgage lenders and technology providers to define strategy, prioritize investments, and navigate market, regulatory, and competitive change with confidence. - Customer Experience (CX) Benchmarking
Delivering industry-leading insights through MortgageCX and proprietary research that quantify experience, identify gaps, and link CX to financial performance. - Operational & Technology Assessments
Evaluating people, process, and technology to uncover inefficiencies, optimize tech stacks, and improve execution across the lending lifecycle. - Market Intelligence & Research
Producing data-driven insights, benchmarks, and thought leadership that help clients anticipate trends, understand risk, and act ahead of the market. - MBA and STRATMOR Peer Group Roundtables
Together with the Mortgage Bankers Association, STRATMOR facilitates confidential, peer-based forums where senior leaders share challenges, compare performance, and gain practical perspective from industry counterparts. - Change Management & Implementation Support
Helping organizations turn recommendations into results with realistic roadmaps, alignment, and hands-on support. - Notable Achievements
Decades of exclusive focus on the mortgage industry
Trusted advisor to many of the nation’s leading lenders and technology providers
Proprietary datasets and benchmarks drawn from large-scale, real-world engagements - What Makes STRATMOR Different
Independent, objective advice—no software or vendor bias
Deep industry expertise combined with practical, execution-focused guidance
A proven ability to translate data into decisions that drive measurable business outcomes
Moder Solutions, LLC.
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Moder Solutions, LLC.
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