LoanCare
LoanCare® is a leading provider of full-service mortgage loan subservicing, including special loans, white label, and marketing services. The award-winning company is known for delivering a superior customer experience through personalization and convenience. Its proprietary portfolio management platform, LoanCare Analytics™, identifies risk and opportunity quickly to enable smarter decision-making across the servicing spectrum. For over 40 years, LoanCare has serviced loans for banks, credit unions, independent mortgage companies, and portfolio investors. LoanCare is part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company and leading provider of title insurance and transaction services to real estate and mortgage industries. For more information, visit www.loancareservicing.com.
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Why partner with us?
LoanCare helps you maximize your mortgage performance and increase customer retention. Our proprietary data analytics platform, LoanCare Analytics™, provides unparalleled servicing transparency with the unique ability to identify opportunity and risk across your portfolio. We manage over $350 billion in assets and are a part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company. Highly rated by all major agencies, we are known for delivering service beyond expectations to our business partners and homeowners.
Founded in 1983, we have been offering our expertise and best practices in providing servicing solutions for others since 1991. Combining strategic, technical and operational expertise with proven, disciplined approaches, LoanCare solutions get results. And it all starts with our people. We provide personalized support to more than 50 clients, supported by more than 1,200 highly trained staff across the U.S. We do not view ourselves as an industry vendor, but as a strategic partner, and we look to co-develop successful relationships with our clients, built to last.
Our vision is to make the mortgage journey straightforward for homeowners to navigate and lenders to manage. We achieve this by coming to work every day with the mission to simplify the complex by leading with empathy and data-driven insight. This means walking in the shoes of our clients and customers, always looking for a way to improve their result.
What sets LoanCare apart isn’t just our technology, our scale, or our experience — it’s our people.
We’re a company built on relationships, where clients feel like we’re all part of the same team, working toward the same goals. We treat your business like it’s our business, because to us, partnership means more than just a contract, it means commitment.
We show up with integrity, we follow through, and we lead with empathy. It’s why our clients stay with us and why they trust us to serve their customers like our own. That’s the LoanCare way.
We don’t just manage loans — we build lasting partnerships. Let’s build something great together.
Highlights
LoanCare combines over 40 years of servicing expertise with cutting-edge technology and a customer-first approach to build lasting partnerships and deliver exceptional results.
- Flexible Subservicing Solutions: Full, Interim, Component, Backup, and Special Loans
- LoanCare Analytics™: All-in-one portfolio management system, providing unprecedented transparency across the servicing spectrum. LoanCare Analytics™ equips lenders with actionable insights, custom reporting capabilities, and the ability to track the progress of loans throughout their lifecycle to easily identify potential opportunities for growth and mitigate risks within their portfolio.
- Private Label Servicing: Enhance your company’s brand awareness and extend engagement through our tailored communications, statements, borrower portal and mobile app, and more!
- Account-Based Marketing: Targets content and offers to those with the highest propensity of interest across web, mobile, email, and statements to enhace your retention and recapture efforts.
- Tech-Driven Transparency: Proprietary self-serve analytics, client, and borrower portals deliver unmatched insight and engagement.
- Top Ratings: Recognized by S&P, Fitch, Moody’s, Fannie Mae, and Ginnie Mae
Details
Vendor Category
Strategic Services
Pricing Model
Per-Project Pricing
Works well with
Overview
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Product comparison
LoanCare
Wilqo
Evolve Mortgage Services
Overview
LoanCare
Delivering exceptional service.
Building innovative technologies.
Driving superior performance.
Exceeding expectations every day.
Your POS, LOS, AI-Driven Workflows, Business Intelligence, and more, all in one innovative platform.
Your trusted partner for onshore, outsourced mortgage operations with 25+ years of experience
Highlights
LoanCare combines over 40 years of servicing expertise with cutting-edge technology and a customer-first approach to build lasting partnerships and deliver exceptional results.
- Flexible Subservicing Solutions: Full, Interim, Component, Backup, and Special Loans
- LoanCare Analytics™: All-in-one portfolio management system, providing unprecedented transparency across the servicing spectrum. LoanCare Analytics™ equips lenders with actionable insights, custom reporting capabilities, and the ability to track the progress of loans throughout their lifecycle to easily identify potential opportunities for growth and mitigate risks within their portfolio.
- Private Label Servicing: Enhance your company’s brand awareness and extend engagement through our tailored communications, statements, borrower portal and mobile app, and more!
- Account-Based Marketing: Targets content and offers to those with the highest propensity of interest across web, mobile, email, and statements to enhace your retention and recapture efforts.
- Tech-Driven Transparency: Proprietary self-serve analytics, client, and borrower portals deliver unmatched insight and engagement.
- Top Ratings: Recognized by S&P, Fitch, Moody’s, Fannie Mae, and Ginnie Mae
- POS and LOS functionality in one platform: No bolted-on solutions requiring uploading and downloading of information; borrower is active in the same space as the rest of the organization; reduced admin.
- Embedded Business Intelligence: proactively address small issues and identify the next areas of improvement without having to leave the platform!
- Dynamic, modern UX: easy on the eyes for your borrowers and internal team members! Our workflows only show users what's needed based on their role, less noise results in faster decision making.
- Parallel Activity Workflows: Multiple people can work on different parts of the loan at the same time via activities! When work becomes available, the next resource who is available can start!
- Configurable Workflows: Stay with traditional roles or move to an efficient activity-based queue. No need for new tech to do both.
- Proactive Compliance: Integrated disclosures and compliance timers allow you to stay on track without manual oversight
- Speed: did we mention our software is LIGHTNING FAST!? Instantaneous screen loads... get your head into the loan in seconds... enjoy the ride!
- Contract underwriting
- Closed loan reviews and due diligence
- TPR Reviews
- Approved by all major rating agencies for RMBS third-party reviews
- Quality guaranteed and backed by Lloyds of London insurance policy
- Brooks Systems - digital compliance since 1983
LoanCare
Customer reviews
LoanCare
Wilqo
Evolve Mortgage Services
Reviews
June 10, 2025 at 2:23:27 AM
Test review 2
June 10, 2025 at 2:23:03 AM
Test review
Jake Perkins
May 29, 2025 at 3:52:11 PM
test
Jake Perkins
May 29, 2025 at 3:51:46 PM
I really enjoyed working with the Stivot team. They helped provide clear direction and executed effectively on our vision.