FINOFR
Reset Mortgage at FINOFR is a patented digital mortgage modification solution. Every lender has a manual modification process in place today that cost time, money and resources. With Reset Mortgage the bank or credit union can automate their modification process and obtain a 90% retention rate. Our solution eliminates the ARM "cliff" and solves mortgage retention.
A modern, scalable retention solution that strengthens portfolio value, reduces churn, and future-proofs servicing strategy.
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Reset Mortgage at FINOFR allows borrowers to click a button and reset their mortgage in 90 seconds without going through a full refinance process. We have solved retention issues with this digital customer experience and the CFPB have applauded our digital reset technology. Mortgage pre-payment speeds are increasing due to FinTech lenders. We have helped our clients retain over $24 billion of portfolio mortgage loans with zero back office resources. We estimate millions of dollars saved because of the digital efficiency.
Our clients are some of the banks in the country and they chose us when it comes to the challenges of digital mortgage loan retention.
Highlights
Key Benefits:
Borrower Retention - Offer Reset option to keep borrowers from refinancing elsewhere
Cost Efficiency - Automate manual processes, cut servicing costs, and scale without hiring
Risk Mitigation - Reduce delinquency risk and protect against payment shocks
Compliance Ready - Maintain audit trails and align with evolving redulatory expections
Revenue Preservation - Retain servicing income and upsell additional financial products
Applicable in all rate enviroments
Rising Rates - Cap adjustments to reduce payment shocks
- Convert ARM's to fixed
- Eliminate ARM "Cliff" when natural adjustment occurs
Falling Rates - Offer quick rate reductions to retain loans based on triggers
- Beat competitors to refinance ready clients
- Mitigate loan runoff due to lower rates
Details
Vendor Category
Strategic Services
Pricing Model
Volume-Based Pricing
Works well with
Overview
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FINOFR
Solution Provider Advisory, a service of STRATMOR Group
STRATMOR Group
Overview
Reset Mortgage at FINOFR is a patented digital mortgage modification solution. Every lender has a manual modification process in place today that cost time, money and resources. With Reset Mortgage the bank or credit union can automate their modification process and obtain a 90% retention rate. Our solution eliminates the ARM "cliff" and solves mortgage retention.
A modern, scalable retention solution that strengthens portfolio value, reduces churn, and future-proofs servicing strategy.
Strategies for Service Providers Supporting Mortgage Lenders
Powering Performance. Together.
Highlights
Key Benefits:
Borrower Retention - Offer Reset option to keep borrowers from refinancing elsewhere
Cost Efficiency - Automate manual processes, cut servicing costs, and scale without hiring
Risk Mitigation - Reduce delinquency risk and protect against payment shocks
Compliance Ready - Maintain audit trails and align with evolving redulatory expections
Revenue Preservation - Retain servicing income and upsell additional financial products
Applicable in all rate enviroments
Rising Rates - Cap adjustments to reduce payment shocks
- Convert ARM's to fixed
- Eliminate ARM "Cliff" when natural adjustment occurs
Falling Rates - Offer quick rate reductions to retain loans based on triggers
- Beat competitors to refinance ready clients
- Mitigate loan runoff due to lower rates
- Strategic advisory services designed specifically for mortgage technology and solution providers
- Market positioning and go-to-market strategy development aligned to lender needs and industry realities
- Competitive landscape analysis to help providers differentiate in a crowded market
- Support for product strategy, messaging, and roadmap prioritization
- Trusted advisor to many of the mortgage industry’s most recognized and emerging solution providers
- Longstanding reputation for independent, data-driven insight grounded in real lender behavior
- Proven track record of helping providers refine offerings that better align with lender priorities
- Direct access to STRATMOR’s deep expertise in mortgage operations, technology, and lender economics
- Ability to “pressure test” strategies, messaging, and product direction before going to market
- A collaborative partnership model focused on long-term success—not transactional consulting
- Strategic Advisory & Consulting
Partnering with mortgage lenders and technology providers to define strategy, prioritize investments, and navigate market, regulatory, and competitive change with confidence. - Customer Experience (CX) Benchmarking
Delivering industry-leading insights through MortgageCX and proprietary research that quantify experience, identify gaps, and link CX to financial performance. - Operational & Technology Assessments
Evaluating people, process, and technology to uncover inefficiencies, optimize tech stacks, and improve execution across the lending lifecycle. - Market Intelligence & Research
Producing data-driven insights, benchmarks, and thought leadership that help clients anticipate trends, understand risk, and act ahead of the market. - MBA and STRATMOR Peer Group Roundtables
Together with the Mortgage Bankers Association, STRATMOR facilitates confidential, peer-based forums where senior leaders share challenges, compare performance, and gain practical perspective from industry counterparts. - Change Management & Implementation Support
Helping organizations turn recommendations into results with realistic roadmaps, alignment, and hands-on support. - Notable Achievements
Decades of exclusive focus on the mortgage industry
Trusted advisor to many of the nation’s leading lenders and technology providers
Proprietary datasets and benchmarks drawn from large-scale, real-world engagements - What Makes STRATMOR Different
Independent, objective advice—no software or vendor bias
Deep industry expertise combined with practical, execution-focused guidance
A proven ability to translate data into decisions that drive measurable business outcomes
FINOFR
Customer reviews
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