STRATMOR Group
STRATMOR Group is a trusted advisory firm serving the mortgage industry, helping lenders and technology providers navigate change, improve performance, and compete more effectively. We partner with clients to align strategy, people, process, and technology, turning complexity into clear, actionable plans.
Our services span strategic consulting, operational and technology assessments, customer and employee experience benchmarking, data-driven insights, and peer-based executive collaboration. Through proprietary benchmarks, market intelligence, and hands-on advisory support, we help clients make smarter decisions, optimize investments, and drive measurable results.
The value we deliver is simple: clarity in a complex market, confidence in critical decisions, and practical strategies that improve profitability, performance, and long-term competitiveness.
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STRATMOR Group is a leading advisory firm dedicated exclusively to the mortgage industry. Our mission is to help lenders and mortgage technology partners make better decisions, perform at a higher level, and remain competitive in a market defined by constant change. We bring clarity, objectivity, and practical guidance to complex strategic and operational challenges, enabling our clients to move forward with confidence.
We serve mortgage lenders of all sizes—banks, credit unions, and independent mortgage bankers—as well as the vendors and service providers that support them. Our work spans the full mortgage lifecycle, with deep expertise in strategy, operations, technology, customer and employee experience, and organizational effectiveness. STRATMOR is known for combining rigorous data analysis with hands-on advisory support, ensuring insights translate into real-world results.
STRATMOR’s services include strategic advisory and consulting, operational and technology assessments, customer and employee experience benchmarking through proprietary programs such as MortgageCX, market research and industry insights, and executive peer group roundtables. We help clients evaluate investments, optimize processes, improve performance, and align people, process, and technology to their business goals. Our independent perspective — free from software or vendor bias — allows us to provide objective recommendations grounded solely in what is best for each client's unique situation.
Clients who work with STRATMOR can expect measurable outcomes: clearer strategic direction, improved operational efficiency, stronger customer and employee experiences, and more informed decision-making. Above all, STRATMOR delivers trusted partnership — backed by decades of mortgage industry experience and proprietary benchmarks — that helps organizations adapt, grow, and succeed in an increasingly competitive landscape.
Highlights
- Strategic Advisory & Consulting
Partnering with mortgage lenders and technology providers to define strategy, prioritize investments, and navigate market, regulatory, and competitive change with confidence. - Customer Experience (CX) Benchmarking
Delivering industry-leading insights through MortgageCX and proprietary research that quantify experience, identify gaps, and link CX to financial performance. - Operational & Technology Assessments
Evaluating people, process, and technology to uncover inefficiencies, optimize tech stacks, and improve execution across the lending lifecycle. - Market Intelligence & Research
Producing data-driven insights, benchmarks, and thought leadership that help clients anticipate trends, understand risk, and act ahead of the market. - MBA and STRATMOR Peer Group Roundtables
Together with the Mortgage Bankers Association, STRATMOR facilitates confidential, peer-based forums where senior leaders share challenges, compare performance, and gain practical perspective from industry counterparts. - Change Management & Implementation Support
Helping organizations turn recommendations into results with realistic roadmaps, alignment, and hands-on support. - Notable Achievements
Decades of exclusive focus on the mortgage industry
Trusted advisor to many of the nation’s leading lenders and technology providers
Proprietary datasets and benchmarks drawn from large-scale, real-world engagements - What Makes STRATMOR Different
Independent, objective advice—no software or vendor bias
Deep industry expertise combined with practical, execution-focused guidance
A proven ability to translate data into decisions that drive measurable business outcomes
Details
Vendor Category
Strategic Services
Pricing Model
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STRATMOR Group
Solution Provider Advisory, a service of STRATMOR Group
Moder Solutions, LLC.
Overview
STRATMOR Group is a trusted advisory firm serving the mortgage industry, helping lenders and technology providers navigate change, improve performance, and compete more effectively. We partner with clients to align strategy, people, process, and technology, turning complexity into clear, actionable plans.
Our services span strategic consulting, operational and technology assessments, customer and employee experience benchmarking, data-driven insights, and peer-based executive collaboration. Through proprietary benchmarks, market intelligence, and hands-on advisory support, we help clients make smarter decisions, optimize investments, and drive measurable results.
The value we deliver is simple: clarity in a complex market, confidence in critical decisions, and practical strategies that improve profitability, performance, and long-term competitiveness.
Strategies for Service Providers Supporting Mortgage Lenders
Powering End-to-End Mortgage Lifecycle Management
Highlights
- Strategic Advisory & Consulting
Partnering with mortgage lenders and technology providers to define strategy, prioritize investments, and navigate market, regulatory, and competitive change with confidence. - Customer Experience (CX) Benchmarking
Delivering industry-leading insights through MortgageCX and proprietary research that quantify experience, identify gaps, and link CX to financial performance. - Operational & Technology Assessments
Evaluating people, process, and technology to uncover inefficiencies, optimize tech stacks, and improve execution across the lending lifecycle. - Market Intelligence & Research
Producing data-driven insights, benchmarks, and thought leadership that help clients anticipate trends, understand risk, and act ahead of the market. - MBA and STRATMOR Peer Group Roundtables
Together with the Mortgage Bankers Association, STRATMOR facilitates confidential, peer-based forums where senior leaders share challenges, compare performance, and gain practical perspective from industry counterparts. - Change Management & Implementation Support
Helping organizations turn recommendations into results with realistic roadmaps, alignment, and hands-on support. - Notable Achievements
Decades of exclusive focus on the mortgage industry
Trusted advisor to many of the nation’s leading lenders and technology providers
Proprietary datasets and benchmarks drawn from large-scale, real-world engagements - What Makes STRATMOR Different
Independent, objective advice—no software or vendor bias
Deep industry expertise combined with practical, execution-focused guidance
A proven ability to translate data into decisions that drive measurable business outcomes
- Strategic advisory services designed specifically for mortgage technology and solution providers
- Market positioning and go-to-market strategy development aligned to lender needs and industry realities
- Competitive landscape analysis to help providers differentiate in a crowded market
- Support for product strategy, messaging, and roadmap prioritization
- Trusted advisor to many of the mortgage industry’s most recognized and emerging solution providers
- Longstanding reputation for independent, data-driven insight grounded in real lender behavior
- Proven track record of helping providers refine offerings that better align with lender priorities
- Direct access to STRATMOR’s deep expertise in mortgage operations, technology, and lender economics
- Ability to “pressure test” strategies, messaging, and product direction before going to market
- A collaborative partnership model focused on long-term success—not transactional consulting
What We Do
- Customer Experience
- Back Office
- Expert Counselling
- Digital Foundry
How We Deliver Value
- Mortgage Expertise: With over 200 years of combined leadership experience in the mortgage industry, we understand the details that matter. Our solutions are tailored, not one-size-fits-all. We deeply understand industry dynamics, market trends, and regulatory changes. Leveraging a consultative approach and a proven track record, we design compliant, modernized operations that boost agility, elevate performance, and unlock value at every stage.
- Embedded Transformation for Sustainable Efficiencies: Moder is more than just an execution partner - we are transformation enablers. Our approach combines skilled talent with automation, AI, and intelligent process design to deliver measurable and lasting impact.
- Licensing and Regulatory Strength Across Global Delivery Centers: With licenses in four countries and across delivery locations, Moder provides unmatched geographical flexibility, scalability, and risk mitigation to our clients. Our extensive licensing includes SAFE Act and Collections licenses, and we ensure compliance with all applicable state and federal data protection regulations.
Why Choose Moder
- Purpose-Built for Mortgage
With decades of collective leadership experience in the mortgage industry, we understand the details that matter. Our solutions are thoughtfully tailored—not one-size-fits-all. - People + Tech, Working Together
We combine skilled talent with automation and AI to deliver real impact. It's not about replacing people—it’s about empowering them to do more valuable work. - Value-First Approach
We start with initiatives that deliver quick wins and long-term value. Whether you're looking to cut costs, reduce turn times, or scale with confidence, we align with your priorities from day one. - Flexible, Scalable, Reliable
Whether you’re navigating a market shift or preparing for your next phase of growth, Moder evolves with you. Our delivery model is built to scale—and built to last.
More than just a service provider, we act as an extension of your team, bringing insights, innovation, and execution together in one seamless experience.
STRATMOR Group
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STRATMOR Group
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