
Aiva AI & Automation Solution by Dark Matter Technologies

Aiva AI & Automation Solution by Dark Matter Technologies
Meet Aiva - your AI powered efficiency engine. Using predictive AI and rule-based automation, Aiva reduces manual touchpoints in document classification, loan quality assessments, income and asset reviews, and frees up your team to focus on the borrower and referral partners.
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Dark Matter is a leader in the mortgage industry, offering advanced LOS and AI-driven automation solutions that streamline processes, scale effectively, and reduce overhead. Our powerful process automation and predictive analytics deliver unmatched operational efficiency. With innovative solutions tailored for lenders, Dark Matter has become the essential partner for gaining a competitive edge and achieving long-term success in a dynamic market.
Take a moment to meet and connect with the team that’s reimagining the way mortgage technology works.
Highlights
Explore our AI & automation solutions.
- Intelligent Doc Management - AIVA Docs is Dark Matter’s intelligent document management solution, using advanced technology to enable document classification, data extraction, and analysis, all to support your decision-making. It will transform the way you work with machine learning-based predictive AI on loan origination documents.
- Income & Asset Reviews - AIVA Assist helps improve the quality and efficiency of the underwriting process by effectively preparing the loan file for a quick review.
- QC & Post-Close Automation - Without AI tools, quality control is a slow, labor-intensive process—manually reviewing a collateral package takes hours. Reporting comes from varied sources and is frequently delayed. Investor charges for late deliveries and resolving loan package inconsistencies are costly. AIVA Assist QC breaks the routine, reducing the time to review files.
Get even more out of Aiva with the Empower Loan Origination Solution.
Details
Vendor Category
AI Tools and Robotic Process Automation (RPA)
Pricing Model
Feature-Based Pricing
Works well with
Overview
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Interested in learning how this solution can transform your mortgage business? Request more details to discover how it can streamline operations, improve efficiency, and integrate seamlessly with your existing workflow.
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Aiva AI & Automation Solution by Dark Matter Technologies
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Overview
Meet Aiva - your AI powered efficiency engine. Using predictive AI and rule-based automation, Aiva reduces manual touchpoints in document classification, loan quality assessments, income and asset reviews, and frees up your team to focus on the borrower and referral partners.
Smarter, faster, and more personalized ways to win more loans with less effort.
Pre-Built AI Automation for Mortgage Operations
Highlights
Explore our AI & automation solutions.
- Intelligent Doc Management - AIVA Docs is Dark Matter’s intelligent document management solution, using advanced technology to enable document classification, data extraction, and analysis, all to support your decision-making. It will transform the way you work with machine learning-based predictive AI on loan origination documents.
- Income & Asset Reviews - AIVA Assist helps improve the quality and efficiency of the underwriting process by effectively preparing the loan file for a quick review.
- QC & Post-Close Automation - Without AI tools, quality control is a slow, labor-intensive process—manually reviewing a collateral package takes hours. Reporting comes from varied sources and is frequently delayed. Investor charges for late deliveries and resolving loan package inconsistencies are costly. AIVA Assist QC breaks the routine, reducing the time to review files.
Get even more out of Aiva with the Empower Loan Origination Solution.
Mortgage Coach Highlights:
- Coach Anytime, Anywhere: Our new mobile app lets you identify opportunities among your target customers and create powerful presentations on the go. Send coaching experiences at scale, with just a few taps on the screen.
- Smarter Opportunities: Know exactly who to engage and when, with unmatched context. Identify non-credit opportunities to engage borrowers before they apply elsewhere.
- Homeowner Strategies: Replace confusing fee sheets with dynamic, goal-oriented Homeowner Strategy presentations that can be created in around 60 seconds.
- AI-Powered Assistant: Borrower-facing AI chat feature makes Homeowner Strategies even easier to understand by answering borrower questions 24/7.
Trusted Across the Industry:
- On average, loan officers report a 49% productivity boost due to Mortgage Coach.
- 80% of the Top 25 retail lenders of 2024 were Mortgage Coach customers.
- 97% of users agree Mortgage Coach makes engaging customers easier.
- 95% of users feel Mortgage Coach gives them a competitive edge.
- MOS platform integration into all three stages of loan manufacturing
- Pre-built automation for document indexing, data extraction, income analysis, and post-close review
- Mortgage-trained AI background workers with transparent, audit-safe outputs
- Interoperable design that works across LOS, AUS, and partner engines (including Candor)
- Cloud-delivered platform built for rapid deployment and fast operational ROI
- Proven productivity gains across underwriting and post-close operations




