
TENA Companies, Inc.
Your Trusted Partner in Mortgage Quality Control since 1982
- 01 TENA specializes in:
- 02 * Origination QC (Pre-Funding QC and Post-Closing QC)
- 03 * Servicing QC
- 04 * SecondLook software; for firms that perform QC in-house
- 05 * MERS Annual Report and Reconciliations
- 06 * TENA Web Services; a web-based platform that allows TENA’s clients to perform follow-up, track action planning efforts, manage the remediation process and run reports.
- 07 * State Compliance Reviews
TENA serves the Mortgage industry by providing exceptional Quality Control (QC) services and innovative software solutions. Our mission is to empower clients with the tools and expertise needed to navigate the complexities of compliance and ensure the highest standards of loan quality, mitigating risk and delivering peace of mind.
For over four decades, TENA has been a dedicated partner to a wide range of organizations within the mortgage industry. From national banks and leading credit unions to state housing agencies, independent mortgage bankers, lenders and servicers, we provide comprehensive QC solutions designed to meet a variety of operational needs. TENA focuses on the mortgage origination and mortgage servicing functions by providing an array of Pre-Funding QC, Post-Closing QC and Servicing QC audits, including those required by MERS. All audits are developed to meet the guidelines of each Agency and federal compliance requirements. TENA offers State Compliance Reviews as well.
TENA utilizes its proprietary audit software, SecondLook, to perform all audits. SecondLook can be licensed by companies that prefer to perform the QC functions internally. SecondLook software is updated on a monthly basis to reflect changes in Agency guidelines as well as state and federal compliance requirements. Audit results, whether from TENA’s audit services or from utilizing SecondLook internally, are delivered through TENA Web Services (TWS). TWS is TENA’s web-based system that simplifies the audit process by facilitating the assignment of audit findings to the responsible parties, tracking the responses, generating reports and developing Action Plans.
TENA’s strength lies in its deep industry understanding, backed by a knowledgeable team and diverse workforce with countless combined years of relevant mortgage experience. TENA provides Quality Control audit services to clients of all sizes and currently serves approximately 600 clients nationwide. All of TENA’s staff are employees that work exclusively in the United States. TENA does not offshore any of its operations. With a seasoned and highly trained staff, TENA is your best option for QC and compliance services. For more information, contact info@tenaco.com or visit our website at www.tenaco.com.
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