Data, AI, and the Compliance Crossroads
Artificial intelligence has captured much of the mortgage industry's attention, but the deeper transformation underway is about data. As lenders rethink marketing, servicing, retention, and long-term borrower relationships, responsible consumer data management has become central to both strategy and risk. Every modern initiative, from AI-powered customer engagement to automated servicing workflows, depends on the quality, accessibility, and legality of the underlying data. The institutions...